Payments Journal:
Optimizing Debt Collection
at Financial Institutions
A recent PaymentsJournal article examines the critical role of technology in maximizing recovery, reducing charge-offs, ensuring compliance, and maintaining a balanced portfolio.
Brian Riley, Co-Head of Payments Research at Mercator Advisory Group, emphasizes the importance of taking a risk-based operational approach by deploying intuitive, scalable technology to optimize the collections and debt recovery process.
For financial institutions, rising delinquency rates and record-high credit card debt are harbingers of a changing economic landscape. Read the full article for strategies to manage risk and minimize losses using technology.
ADDITIONAL TOPICS INCLUDE:
- Post-pandemic credit trends
- Effective risk modeling
- Collections team staffing
- And more
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