Archives

Note: A version of this blog post originally appeared in the Center for Financial Inclusion blog.  As a financial industry veteran, I have dedicated a lot of time and energy to researching, [...]

We’ve read it over and over – the mobile revolution is here, it is not going away, and it is changing the way we do everything. From how we engage with our friends and family to how we run the [...]

Mobile accessibility has fundamentally shifted the way consumers interact with a wide variety of industries, and financial institutions are no exception. Improvements in mobile coverage, phone [...]

There are numerous examples of EMV gone awry as the roll out, rolls on. Secure for card-present transactions, yes, seamless, no. On a bustling pre-holiday evening during a crowded Christmas [...]

As we approach the New Year, industry analysts and financial experts are rushing to publish their predictions for 2016. Before fixing our gaze entirely on the future, let’s review the trends that [...]

The Internet has changed the way we shop, pay our bills, communicate, and so much more. Its impact on the supply chain is undeniable. The mobile movement is changing the game again. There is a [...]

Mobile is rolling out faster than anything ever has in the financial industry. This is due to necessity (consumer demand) and an understanding that there is a great deal of competition from the [...]

It has been 25 years since I started Zoot in the basement of my home. Back then some of the most innovative banks were looking for unconventional solutions that would make their businesses [...]