Payments Journal:
Optimizing Debt Collection
at Financial Institutions
A recent PaymentsJournal article examines the critical role of technology in maximizing recovery, reducing charge-offs, ensuring compliance, and maintaining a balanced portfolio.
Brian Riley, Co-Head of Payments Research at Mercator Advisory Group, emphasizes the importance of taking a risk-based operational approach by deploying intuitive, scalable technology to optimize the collections and debt recovery process.
For financial institutions, rising delinquency rates and record-high credit card debt are harbingers of a changing economic landscape. Read the full article for strategies to manage risk and minimize losses using technology.
ADDITIONAL TOPICS INCLUDE:
- Post-pandemic credit trends
- Effective risk modeling
- Collections team staffing
- And more
Collections & Recovery Platform
Take An In-Depth Look
[VIDEO] Technology & Tactics for Brand Trust & CX
In a recent Zoot Podcast recording, Casey Ferguson, Vice President of Marketing at Zoot Enterprises, and Bob Lonergan, Vice President of Sales at...
Rising Young Adult Credit Usage Offers Opportunity for Banks
The shifting economic winds require financial institutions (FIs) to consider the opportunities the changing credit ecosystem presents. For FIs,...
5 Tools Financial Institutions Can Use to Prepare for a Recession
Best practices for financial institutions to prepare for the impacts of a recession. It includes tips for modernizing collections technology to reduce charge-offs, managing risk with data, optimizing the bank customer experience, and more.
