As we kick off 2025, it’s the perfect time to reflect on the progress we made in 2024 at Zoot. Let’s take a look back at the key milestones of 2024 and outline a 2025 roadmap for what’s next on the horizon.
The past year brought both challenges and opportunities, and we’re proud of how we’ve empowered financial institutions to navigate a complex, fast-paced market. From unifying fragmented systems to strengthening our relationships with long-time clients, we laid the groundwork for continued success. Looking ahead, 2025 will be a year of growth, collaboration, and innovation.
2024 Highlights
Advancing Fragmented Ecosystem Orchestration
At Zoot, we’ve always believed in the power of seamless technology integration to drive meaningful results. In 2024, we elevated this commitment by helping financial institutions navigate the complexities of fragmented ecosystems. From legacy systems to on-prem technology and point solutions, these challenges often hinder banks from delivering cohesive experiences or achieving their growth ambitions.
Our approach focuses on unifying disparate technologies into a streamlined ecosystem, enabling financial institutions to overcome these roadblocks. We partner with our clients to understand their unique landscapes, guiding them toward solutions that simplify operations, improve agility, and support their long-term goals.
Throughout 2024, our efforts delivered tangible results. Together with our clients, we tackled complexity head-on, achieving outcomes both teams can take pride in – transforming challenges into opportunities for growth and innovation
Upgrading Infrastructure for Seamless Delivery
In 2024, our team worked diligently behind the scenes to implement proactive upgrades to our technology infrastructure. These efforts ensured seamless operations for both our internal development teams and our clients, avoiding disruptions while maintaining the high standards of service they expect from us.
But our work doesn’t stop here: these infrastructure enhancements are part of an ongoing commitment that extends into 2025 and beyond. By continuously investing in a robust, secure, and scalable foundation, we’re empowering our clients to drive innovation and achieve their goals with confidence.
At Zoot, we understand that our clients’ success depends on the strength of the systems they rely on, and we’re dedicated to delivering the reliability and performance they need to stay ahead.
Welcoming Ara Megerdichian, Chief Operations Officer
As we closed out 2024, we were thrilled to welcome Ara Megerdichian to the Zoot leadership team as our new Chief Operations Officer (COO). In his role, Megerdichian spearheads Zoot’s operational strategy, focusing on driving efficiency throughout the organization while ensuring the seamless delivery of solutions to our clients.
Megerdichian brings over three decades of strategic leadership experience spanning both the private and public sectors. His proven ability to collaborate with teams and leaders at all levels has consistently resulted in exceptional performance and operational excellence. With a deep understanding of complex systems and a commitment to fostering growth, Megerdichian’s leadership is already making a significant impact on Zoot’s mission to empower our clients with cutting-edge technology and unmatched service.
We’re excited for the expertise and perspective Megerdichian brings to the team and look forward to the positive momentum his leadership will drive in 2025 and beyond.
What’s to Come at Zoot in our 2025 Roadmap
Zoot’s Pre-Built Credit Card Origination Solution
Zoot recently launched its pre-built credit card origination solution, built on the same expertise and advanced data orchestration capabilities that have always been at the core of what we do.
This solution represents an evolution-not a departure-from our proven approach. By leveraging Zoot’s powerful, modular architecture, it offers financial institutions out-of-the-box functionality to get up and running quickly while still accommodating the need for customization for those who need it. This balance of speed and flexibility ensures organizations can stay agile, competitive, and meet their customers’ evolving needs with precision.
Whether you require a ready-made solution for rapid deployment or a fully tailored system to meet complex requirements, Zoot’s credit card origination offerings are designed to streamline processes and drive better outcomes at your organization.
Pre-Built Solutions for Small Business Credit Card, Installments, and Fraud
Throughout early 2025, we’re extending this approach to additional lines of business, including small business credit card origination, installments, and fraud. These upcoming offerings will reflect the same commitment to agility, scalability, and tailored functionality that ensure financial institutions of all sizes can meet evolving demands with confidence and ease.
CBA Live 2025
Zoot is excited to join retail banking’s brightest minds at CBA Live 2025, where innovation, collaboration, and strategy take center stage. As banks navigate challenges like evolving customer expectations, economic pressures, and fraud, we’re ready to showcase how our advanced solutions-spanning credit card origination, ecosystem unification, and fraud prevention – empower financial institutions to adapt and thrive.
Visit us at booth #20 or stop by our Connect Lounge to learn how Zoot’s technology will help your business drive efficiency, enhance customer experiences, and achieve sustainable growth.
AI and Automation: Driving Results in 2025
As the pace of innovation accelerates, artificial intelligence (AI) continues to play an increasingly critical role in enabling FIs to stay ahead of the curve. At Zoot, we are leveraging this technology to optimize our internal processes and drive continuous growth. Our teams are actively exploring ways to incorporate AI to streamline workflows, increase the speed of problem-solving, and more across our organization. From improving efficiency to accelerating development cycles, AI will enable us to provide even greater value to our clients.
Automation continues to be a cornerstone of Zoot’s approach to delivering value to our clients. Our technology leverages automation to simplify complex processes and accelerate workflows, enabling our clients to improve efficiency and deliver faster, seamless experiences. By continuing to harness the power of automation, Zoot is driving results for our clients across industries, powering sustainable growth in 2025 and beyond.
Enhancing Outcomes in the Healthcare Industry
Zoot’s powerful toolset, originally crafted for financial services, is now being leveraged in industries such as healthcare to streamline operations and enhance decision-making. By adapting our advanced decisioning and data orchestration capabilities, we help healthcare organizations simplify complex processes, reduce costs, and improve patient outcomes.
This natural extension of our ongoing efforts to provide scalable, real-time solutions empowers businesses across various sectors, delivering efficiency, compliance, and better overall results for providers and patients alike. As we look ahead to 2025, we’re excited to continue expanding our impact and refining these solutions to meet the evolving needs of the healthcare industry.
Deepening Partnerships & Expanding Collaboration
Collaboration has always been a core component of our approach, fueling our ability to innovate and deliver meaningful results to our clients. In 2025, we are committed to deepening our partnerships across the industry, working closely with both internal teams and external partners and clients to drive greater efficiency and impact. By strengthening these relationships, we aim to enhance our solutions, broaden our capabilities, and ensure that we’re well-positioned to meet the evolving needs of our clients. Together, we’ll continue to tackle industry challenges and seize new opportunities, ultimately delivering stronger outcomes for all.
Want to be a part of what Zoot is accomplishing in 2025?
The financial services industry is at a crossroads where agility, scalability, and the effectiveness of data orchestration will determine success in 2025 and beyond. By embracing these trends and investing in the right technologies with the right partners, FIs can solidify their position as leaders in the industry.
We’re here to help. Connect with us to explore how we’ll help your institution navigate these trends and meet your strategic objectives.
