A Fine Line That Makes All The Difference When a new potential customer comes through your door, visits your website, or has a conversation with one of your employees, how are you engaging with [...]
As Financial Institutions (FIs) are all too aware, fraud remains a multi-billion dollar issue that impacts their business, their reputation and their customers. In 2016 alone, fraud impacted 15.4 [...]
Mobile accessibility has fundamentally shifted the way consumers interact with a wide variety of industries, and financial institutions are no exception. Improvements in mobile coverage, phone [...]
Enhanced Public Records standards go into effect July 1, 2017 Back in March 2015, the three national consumer reporting agencies (Equifax, Experian and TransUnion) launched the National Consumer [...]
In a recent interview with American Banker Chief Editor, Marc Hockstein, Wells Fargo’s Senior VP of Community Banking Mary T. Mack said, “We’re changing the culture from sales to service.” It is [...]
Zoot Partner Clarity Services Shares Insights on Millennial Loan Behavior Written By Susana Walls Vice President, Marketing at Clarity Services So long baby boomers, hello millennials! [...]
