ZootBlog®
The Best in Financial Technology and More

Optimizing Customer Engagement Strategies in Banking: Orchestrating the Journey
The Ever Changing Landscape As the financial and retail landscape continues to evolve, and customer expectations shift, banks need to focus on developing...
[VIDEO] Technology & Tactics for Brand Trust & CX
In a recent Zoot Podcast recording, Casey Ferguson, Vice President of Marketing at Zoot Enterprises, and Bob Lonergan, Vice President of Sales at Zoot...
Rising Young Adult Credit Usage Offers Opportunity for Banks
The shifting economic winds require financial institutions (FIs) to consider the opportunities the changing credit ecosystem presents. For FIs,...
The Cost of Financial Crime Compliance for Banks and FinTechs
As financial fraud attacks grow, the hard and soft costs of financial crime compliance for banks and financial services institutions continues to rise.
Zoot’s Top 4 Blog Posts of 2022
As we sit on the cusp of 2023, ‘tis the season of resolutions and fresh starts. For financial institutions, the year ahead is ripe with...
Zoot’s Top 4 Blog Posts of 2022
As we sit on the cusp of 2023, ‘tis the season of resolutions and fresh starts. For financial institutions, the year ahead is ripe with...
Optimizing Decisioning Technology in a Recession
Navigating dynamic policy objectives, economic fragility, and market fluctuations require financial institutions (FIs) to balance core banking...
The Pandemic Paradox: Collections & Recovery in the New Normal
For banks and financial institutions, rising consumer loan delinquency rates and loan charge-offs are putting debt recovery technology in the spotlight.
Using Alternative Credit Data for Financial Inclusion & Scalable Growth
Using alternative credit data to increase access to the financial system benefits financial institutions and credit invisible consumers.
[PODCAST] The BNPL Shift: PayPal’s Response to Consumer Demand
An in depth discussion about the growing consumer sentiment of BNPL and PayPal’s “Pay Monthly” offering in response to consumer demands.
Synthetic Identity Fraud: Hiding in Plain Sight
Fraud detection and mitigation is big business for banks and other financial institutions (FIs). Organizations spend billions annually fighting...
The Financial Literacy of Generation Z
To understand the financial habits and preferences of Gen Z, banks and fintechs must first look at how and where this generation learns about finance.
[PODCAST] FinTech Innovation: Credit-as-a-Service
In the U.S., there are over 500 million credit cards, generating approximately $4T in annual spending. The top ten credit card issuing banks in...
Project REACh: Putting Credit Invisibility in the Spotlight
Millions of people and businesses face structural and cultural barriers to pursuing their financial goals. Economic inequality in the U.S. has...
Open Banking Regulation Review in 2022
Banks, fintechs and other financial institutions (FIs) often have what you could call an “uneasy alliance.” In the US, many FIs are reluctant to...