ZootBlog®
The Best in Financial Technology and More

Optimizing Customer Engagement Strategies in Banking: Orchestrating the Journey
The Ever Changing Landscape As the financial and retail landscape continues to evolve, and customer expectations shift, banks need to focus on developing...
[VIDEO] Technology & Tactics for Brand Trust & CX
In a recent Zoot Podcast recording, Casey Ferguson, Vice President of Marketing at Zoot Enterprises, and Bob Lonergan, Vice President of Sales at Zoot...
Rising Young Adult Credit Usage Offers Opportunity for Banks
The shifting economic winds require financial institutions (FIs) to consider the opportunities the changing credit ecosystem presents. For FIs,...
The Cost of Financial Crime Compliance for Banks and FinTechs
As financial fraud attacks grow, the hard and soft costs of financial crime compliance for banks and financial services institutions continues to rise.
Zoot’s Top 4 Blog Posts of 2022
As we sit on the cusp of 2023, ‘tis the season of resolutions and fresh starts. For financial institutions, the year ahead is ripe with...
Current Trends and Expectations in Consumer Finance
A Closer Look at Six Predictions for 2022 As we roll into 2022, the definition of “normal” remains fluid, and “business-as-usual” is anything...
Digital Banking Trends: Customer Engagement Strategies
The Customer Experience For financial institutions, delivering a powerful digital customer experience¹ is integral to growth and survival. In the...
Integrating Legacy Systems in the Face of a Merger or Acquisition
2021 has seen unprecedented growth in the M&A space. According to a September analysis by MarketWatch, “S&P Global Market Intelligence...
Create Success by Augmenting Legacy Systems
Let’s face it – you are likely working with legacy systems in which you have invested millions of dollars and thousands of hours. These systems...
Smash Silos, Improve Customer Experience, Increase Profitability
As banks hurtle through the latter half of ’21, digital experiences have become table stakes and the customer experience continues to reign...
James Taylor of Decision Management Solutions Reviews Zoot’s WebRules®
James Taylor, a premier decision management expert, reviews Zoot's WebRules® technology.
Battling Bad Actors With Biometrics
Last year, consumers and businesses spent more time online, made more online transactions and began working remotely. That radical and immediate...
Bankers Make Changes As Consumers Shave Debt
Just over a year ago, the scope and scale of the nascent pandemic was emerging. Alarm bells were going off about the impacts of lockdown and...
Banking Evolution: Embracing the Digital Pivot
It has been nearly a year since the coronavirus pandemic upended the world. Every element of our lives has shifted as a result. Work and personal...
Differentiating With Digital Account Opening
In our last blog post, we examined some potential ways you can accelerate digital transformation in your bank or financial institution (FI). In...